The payments industry is undergoing a fundamental change, especially in Europe, where new regulations and rapid technological and business innovations are opening the market for new possibilities, both for existing and new players. In a business environment where competition is already tough and getting tougher by the day, it is important for companies to be able to focus on their key competencies and core business.
Our goal at Enfuce is to offer companies this freedom, the possibility to fully focus on what you do and trust that supporting operations are running in a competent, timely and professional manner. Enfuce offers all the required back office services to operate your payment products including card and account management, fraud prevention, dispute management etc.
Back Office services have for a long time been considered a necessary evil in the greater picture. At Enfuce Business Services we want to challenge the status quo and change the perception of what Back Office services entail. We constantly work in a proactive manner, delivering services above customer expectations. Our core team consists of banking and financial services professionals with an extensive background in card issuing, acquiring, fraud prevention and dispute handling as well as risk and compliance expertise. In addition, EBS is supported by the entire Enfuce organization with industry leading professionals working in our Issuing and Acquiring, Open Banking and development teams. This enables EBS to quickly respond to customer requests and requirements, which they need to be able to improve the products and services given to the end-customers.
Working closely with the other teams at Enfuce, we ensure that our EBS experts are always informed about the latest technological changes and have both a business and technical expertise which enables fast and accurate responses to any support need. EBS offers services regardless of payment scheme and even without payment scheme so whether you work with Visa, MasterCard, closed-loop etc. we have the ability to support you in your business.
We at Enfuce pride ourselves in having a fully PCI compliant offering, including all of our products and services. This means that our customers know that all information is handled and processed in a safe and secure manner at all times. Within the EBS team, all team members are required to undergo regular PCI and security training which ensures that a high professional standard is maintained.