Internal IT Engineer

Thanks for checking out our job description for an Internal IT Engineer in our CTO office.

Enfuce is a one-stop shop for modern card issuing and payment processing. Founded in 2016, Enfuce has become one of Europe’s leading payment processors that delivers cutting edge debit, prepaid, and credit card solutions across Europe and scaling globally, with offices in Finland, Germany, Latvia, Sweden, and the UK. With Enfuce card solutions, traditional banks, neobanks, and fintechs can create next-level payment experiences for their end users now and into the future.

Enfuce has raised a total of €62 million in several funding rounds and been awarded with recognitions like the Visa Fintech Fast Track programme, Mastercard Lighthouse Development Programme, and 2019 PayTech Award for Best Payments solution for Payment Systems in the Cloud.

We are growing our headcounts in all business and geographical areas. We are now looking for someone to strengthen our Internal IT engineers team. Internal IT at Enfuce is the engine that makes our business run – Internal IT’s customers are all employees – making sure that machines work, employees have access to all needed tools, ordering new equipment, onboarding new employees and handling support cases.

ABOUT THE ROLE

In 2023, we will grow our customer base, geographical reach, as well as our headcount a lot (currently +150 and growing). In order to onboard that many in an effective manner and make sure that they have the workstations and access needed we need Internal IT engineers.

In this role, you’ll be working with our PeopleOps and IT team to look after our employees’ IT needs, making sure our organization operates securely and efficiently.

We think that responsibilities include, among other things:

  • Supporting co-workers and solving technical issues, on-site or remotely

  • Ordering, installing and configuring new equipment

  • Maintaining & improving our cloud systems such as:
    • JumpCloud

    • Google

    • Office 365

    • Slack

    • Atlassian

    • 1Password

With these skills you will succeed:

  • Service-minded attitude

  • Previous IT support experience and good understanding from Windows and Mac OS

  • Knowledge of IAM systems + Google workspace

  • Problem solving skills

  • Interest towards technical issues

  • A customer-centric approach, with a can do attitude taking care of practical issues around the office

  • Excellent spoken and written English

You as a person

  • Conscientiousness and tenacity

  • Good communication skills and a friendly customer service attitude

  • Open minded and willing to learn new technologies

What you can expect from us:

  • A great opportunity to be a key player in making the change in the payment industry globally with colleagues who are the best in the world in this field

  • You get to own your work and to develop our products and services organization with your own expertise

  • Along with salary and other perks & benefits, we offer a stock option program as an incentive to share the success

  • Position is located to one of our sites (Espoo or London)

HOW TO APPLY?

We are going to base our hiring decision based on your previous experience, whether you have a matching growth mindset, and your solution focused attitude where respecting others, learning and accountability are on display.

If you feel that this is for you, we would absolutely love to hear from you. Just click “Apply for this job” and leave your information – we’ll contact you!

A background check for employment will be conducted for this role.

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