Fraud and dispute management that runs alongside your programme.
Cardholders are protected the moment they transact. Real-time monitoring, fraud analysts on call 24/7 and scheme-governed dispute management run as one managed service. Approval rates stay high. Fraud losses stay low. Your team stays focused on the programme.
Fraud and dispute management as a programme asset.
Detection, investigation, resolution.
Fraud is detected and acted on instantly, with investigations, escalations and chargebacks handled by dedicated teams, keeping approval rates high and cardholders protected.
Fraud contained. Approvals protected.
Real-time monitoring, adaptive rules and expert analyst review work together to catch fraud at the point it happens, minimising losses while keeping approval rates high and false positives low.
Intelligence beyond your programme.
Cross-programme fraud intelligence, experienced analysts and deep scheme knowledge combine to keep emerging threats in check, disputes resolved on time and your programme running as it should.
Fraud performance, benchmarked against the industry.
Fraud losses compared to the industry average.
In chargebacks after migrating to Enfuce.
That remains consistently below industry averages as volumes scale.
Embedded Analytics, one portal.
Fraud and dispute dashboards inside Embedded Analytics give your operations team a single view of your programme. Your teams get live visibility across fraud alerts, case statuses and dispute outcomes, with the ability to monitor, investigate and act on cases directly, backed by real-time data and audit trails.
Fraud prevention and dispute management, end to end.
Fraud detection and scoring.
Real-time transaction scoring against adaptive rules, updated continuously as new patterns emerge. Risk-based SCA exemptions and authentication controls reduce unnecessary friction for legitimate cardholders without lowering protection thresholds.
Fraud operations.
Dedicated fraud analysts on call 24/7. Every flagged transaction moves through manual review, escalation and intervention before it becomes a loss. The human layer automated rules alone can’t replace.
Dispute management.
Every dispute is handled end to end, from initial claim through chargeback resolution, within scheme timelines. Dedicated analysts manage the process, keeping approval rates high and audit trails clean throughout.
Fraud operations, from detection to resolution.
Proprietary technology, specialist fraud analysts, data scientists and operational teams, all governed by deep regulatory knowledge. Detection, response and adaptation sharpen as your programme grows.
Fraud impact, beyond the numbers.
Fraud affects men and women at similar rates. The financial and emotional impact tells a different story. Research worth reading before designing your fraud response.
Meet the specialists behind your fraud and dispute protection.
Krista Rask,
Financial Crime Prevention Product Manager.
Compliance sets the floor for fraud prevention. Here's why serious programmes should go further.
Michael Fabricius,
Head of Customer Onboarding.
Outsourced fraud monitoring, cross-portfolio pattern detection and first-line human analysis. The full service, explained in under 60 seconds.
Vanessa Schotes,
Chief Marketing Officer at Enfuce
Fraud isn't just a business risk, it funds real harm at scale. Here's why finding a best-in-class partner to fight it should be a personal priority, not just a compliance box to tick.
Fraud handled. Approvals protected. Let’s talk.
Talk to us about making fraud and dispute management a programme asset.
