Rethinking Financial Inclusion with Alessandro Hatami
Exploring what it takes to build inclusive financial systems at scale.
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In this episode.
In this thought-provoking episode of In The Hot Seat, Alessandro Hatami, fintech advisor, thought leader, founder of Pacemakers.io and author of the new book Inclusive Finance, joins Enfuce Co-CEO and co-founder Denise Johansson for a powerful conversation about how technology and innovation can bridge the gap between those with access and those left behind.
Together, they explore the multifaceted nature of financial inclusion: who is being excluded and why, the consequences for individuals and economies, and what an inclusive financial system should actually look like.
What you’ll hear:
- Why financial exclusion persists, despite advances in technology
- The three dimensions of inclusion: social impact, economic growth, and revenue opportunity
- Who the financially excluded really are, and why legacy systems are holding them back
- Case studies from Brazil, the UK, and East Africa, what works and what doesn’t
- How governments, regulators and providers can turn intent into meaningful action
- The role of new technologies and open-minded leadership in building a more inclusive financial system
Listen to the episode now.
Innovator | Strategist | Fintech Architect
Alessandro Hatami is co-founder and Managing Partner at Pacemakers.io, where he advises banks and fintechs on transformation, growth and scale.
His previous roles include COO Digital Banking & Group Innovation Director at Lloyds, Director of Large Merchant Services at PayPal, MD of PayPoint, and leadership at GE Capital.
He is also a Non-Executive Director at Cashplus Bank, a mentor to several fintech startups, and author of Reinventing Banking & Finance, rated Best Overall Banking Book of 2021 by Investopedia.
Meet the host
Denise Johansson is the Co-Founder and Co-CEO of Enfuce, the first fintech in the world to put payment processing in the public cloud. Denise is a dynamic female innovator and leader with almost 20 years of experience in the payment industry.
Denise, whose expertise has been recognised by several initiatives including InspiringFifty, has helped numerous European fintechs and financial institutions enter new markets quickly with safe, secure, and scalable card products. She is committed to encouraging more women into fintech, inspiring them to set bold goals and work towards them.



