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Cracking the glass

Getting real about leadership challenges

Listen now Cracking the glassGetting real about leadership challenges

In this episode

What is up with the glass ceiling? Charlotte Hogg of Visa joins Denise Johansson to chip away at the obstacles holding future diverse leaders back.

In this episode:

  • Charlotte shares insights into her career journey to becoming Executive Vice-President and CEO of Visa’s European operations, highlighting the role of luck and seizing opportunities along the way
  • The power of vulnerability and the importance of being authentic role models.
  • The importance of setting diversity targets, Visa’s values-driven culture, strategies for women’s advancement, and the necessity for financial services to mirror community diversity.

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Meet the guest

Charlotte Hogg

Executive Vice-President and CEO of Visa’s European operations

With over three decades working in financial services, bank operations, and consulting, Charlotte brings her invaluable experience in the finance sector. Prior to joining Visa, Charlotte served as chief operating officer for the Bank of England, from 2013 to 2017. Her previous experience included impactful roles at Santander, Experian, and Goldfish Bank.

Charlotte is an Oxford graduate with a degree in Economics and History. She is a Kennedy Memorial Trust Scholar from Harvard University and holds an honorary Doctor of Laws from Warwick University. Beyond finance, she serves as a Non-Executive Director for RELX plc and sits on the Board of Philharmonia. Charlotte has previously served on the boards of First Story and Now Teach, both charities in the education sector. She was also a delegate to the Finance Committee of Oxford University Press and a former governor of Nottingham Trent University.

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Meet the host

Meet the host

Denise Johansson is the Co-Founder and Co-CEO of Enfuce, the first fintech in the world to put payment processing in the public cloud. Denise is a dynamic female innovator and leader with almost 20 years of experience in the payment industry.

Denise, whose expertise has been recognised by several initiatives including InspiringFifty, has helped numerous European fintechs and financial institutions enter new markets quickly with safe, secure, and scalable card products. She is committed to encouraging more women into fintech, inspiring them to set bold goals and work towards them.

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