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MyEnfuce customer portal – your access to cardholder data

Our customer portal, known also as MyEnfuce, gives you access to your cardholder information. You can view and update (requires write accesses) your customers’ information and handle customer support tasks. To be able to access the customer portal, you need to be a Enfuce’s customer with your own institution configuration.

The benefit of using Enfuce’s customer portal is that you don’t have to develop your own user interface to interact with cardholder information. If you’d prefer to integrate cardholder data to your existing system, we support that too.

The customer portal, in a nutshell:

  • Get real-time access to your customers’ data with a platform that’s intuitive to use and supports your operations, quickly. ​
  • Easily manage your card base and perform actions like close accounts, reissue cards, and reset PIN attempts, for instance.​
  • Set different user levels for your employees to ensure the information they see is relevant for their roles and keep your sensitive data safe.​
  • Access statistics on your payment products, cards, accounts, and authorisations.​
  • See how your volumes change over time to analyse the impact of your business decisions.​
  • The data is updated daily and inputted in a visual dashboard, so you can see changes at a glance.​

See this user manual for detailed instructions on how to get started and perform actions in the customer portal.